The Boot Store Nicholasville reviews

1605991642

Mike McKinley

google

Just like most shoe stores we have a strict policy against returning boots that have been worn off of carpet. This prevents you and other customers from purchasing boots that have obviously been worn. The boots you returned were obviously worn off of carpet and we still returned them as a courtesy to you. We simply reiterated our return policy and explained that we wont be able to do the same if the next pair is worn off of carpet like the ones you returned. At the end, we still retuned them as you requested as a courtesy to you.

1605985750

1

Absolutely disgusting behavior by the gentleman with a goatee. Accused my wife of lying about whether boots had been worn and didnt want to accept a return. Purchased 2 days ago and still had the tags on them. Boot Barn here we come! As I said, they had not been worn off carpet or even on carpet for that matter. They were returned exactly as purchased. And please dont say you did anything as a courtesy. You have a thirty day return policy and your sales rep was anything but courteous. Flat out RUDE! Dont piss down my back and tell me its raining. (Outlaw Josie Whales)

1616421098

Tisha W

google

Hey Tisha! Thank you for the feedback! Since we are still in the midst of a global pandemic a lot of our distributors are still having trouble getting product to us. This is not only an annoyance to our customers but very frustrating for us, since we are still recovering from the shut downs. We are working hard to stock our shelves and provide our customers with the product they want. So we apologize for the lack of inventory at the moment. When it comes to our prices we are very active in comparing ours to the competition. We make sure we are offering the best prices we can as a small family owned business. Although, you may be referring to the high end boots we carry that most of our competitors don't. This could easily give the impression that our boots may be at a high price which some refer to as 'Overpriced" but there is a difference. I assure you that we strive to offer the best price points for everyone. Feel free to visit our website at www.mybootstore.com and compare. Hopefully next time we can provide you with a better experience. Feel free to ask for Paul, I will be more than happy to discuss your feedback. We hope to see you again!

1617726856

3

Nothing I wanted in stock in my size and I'm an average size. Very very over priced. Very clean. And someone was always asking if the could help. Almost ask to much

1644687393

El michoacano Colorado

google

5

Buena atenciónal

1598451209

Melanie Reis

google

5

Love this place. The staff is always very helpful and knowledgeable. Wint buy boots anywhere else. Always a good experience here. They have a huge selection.

1650428395

Billy Sherlin

google

3

Not the greatest selection. Kinda disappointed with the selection available. Friendly staff.